Privacy Policy

Effective Date: 15 February 2026

At Purrfect Pet Stop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website purrfectpetstop.com and make purchases from our store.

1. Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, postal address, phone number, and payment information when you make a purchase
Account Information: Username and password if you create an account
Order Information: Details about products you purchase, shipping preferences, and order history
Communication Data: Information you provide when contacting our customer service team

We also automatically collect certain information when you visit our site:

Device and Usage Information: IP address, browser type, operating system, and browsing behavior
Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze site traffic

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and customer service
Communicate with you about your orders, products, and services
Send you marketing communications (with your consent where required)
Improve our website, products, and customer service
Prevent fraud and enhance security
Comply with legal obligations

3. How We Share Your Information

We may share your information with:

Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping carriers, and email service providers
Business Transfers: In connection with any merger, sale of company assets, or acquisition
Legal Requirements: When required by law or to protect our rights and safety

We do not sell your personal information to third parties.

4. International Data Transfers

We are based in the United Kingdom and ship to customers in the UK, US, Canada, and Europe. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the following rights:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict processing of your information
Data portability
Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookies through your browser settings, though some features of our site may not function properly if you disable cookies.

8. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Purrfect Pet Stop
Email: [your-email@purrfectpetstop.com]
Website: purrfectpetstop.com